Administrative Assistant Receptionist

Description

Job Summary: A clinical receptionist providing humane, empathetic, and welcoming service, focused on supporting families, children, and adolescents. Key Highlights: 1. Welcoming and respectful service to families and patients 2. Full scheduling management and clear communication 3. Support in dealings with health insurance providers and administrative organization A healthcare and child development company based in Salvador is seeking a professional to work at its clinical reception desk. We are looking for a candidate who combines administrative competence with highly humane, empathetic, and welcoming service, focused on supporting families, children, and adolescents. ### **Main Responsibilities** * Greet families and patients in a welcoming and respectful manner. * Perform full scheduling management: appointments, rescheduling, cancellations, and confirmations via WhatsApp or phone. * Guide families on clinic operations, hours, and rules. * Respond to messages and e\-mails clearly and empathetically. * Carry out administrative records (attendance, absences, contacts) and provide basic support for payments and invoices. * Support relationships with health insurance providers by guiding families on authorizations and referral processes. ### **Requirements and Qualifications** * **Education:** Completed High School. * **Experience:** Experience in reception at clinics or medical offices (preferably with focus on pediatric or multidisciplinary settings). * **Skills:** Proficiency in WhatsApp Business, e\-mail, and scheduling tools. * **Profile:** Excellent communication skills, empathy, organizational ability, and capacity to manage multiple tasks simultaneously. ### **What We Offer** * **Compensation:** R$ 1800 \+ R$ 300.00 monthly allowance\. * **Employment Type:** CLT regime. * **Benefits:** Meal/food voucher and transportation allowance. * **Working Hours:** Monday, 1:00 PM to 7:30 PM; Tuesday to Friday, 9:00 AM to 7:30 PM\. * **Work Location:** Av. Tancredo Neves, Salvador \- BA. Minimum Education Level: High School (Secondary Education)