Prospera Customer Specialist

Description

Job Summary: Santander is seeking a passionate Prospera Customer Specialist to manage and prospect micro and small entrepreneurs. Key Highlights: 1. Portfolio management and prospecting of micro and small entrepreneurs 2. Focus on customer engagement and satisfaction 3. A global company that values diversity and a horizontal corporate culture Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. We combine the urgency of the present with the vision of the future to always serve our customers in the best possible way. You will join a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture, structured around four career clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist—the primary subject-matter expert in your area. Your role will include: Managing the portfolio and prospecting new micro and small entrepreneur clients; Conducting in-person visits to our clients; Identifying and acting upon potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You will fit well with us if you embody the following values: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team Speak Up – I communicate openly For this role, we value: Completed high school education or technical training (a university degree is a plus!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a differentiator. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitting Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So, are you ready to be ignited? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing in their growth. We support our customers with access to financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark