Description
Job Summary:
A technical support professional responsible for diagnosing, maintaining, and configuring hardware and software on computers and notebooks.
Key Highlights:
1. Perform diagnostic, preventive, and corrective maintenance on PCs and notebooks.
2. Provide on-site technical support for hardware and software incidents.
3. Ensure equipment integrity and compliance with information security standards.
**Responsibilities:**
* Perform diagnostic, preventive, and corrective maintenance on computers and notebooks.
* Replace and install hardware components (e.g., memory, HDD/SSD, display, keyboard, expansion cards, etc.).
* Perform formatting, configuration, and installation of Windows operating systems and corporate tools.
* Provide on-site technical support to users for resolving hardware- and software-related incidents.
* Ensure equipment integrity and adherence to information security standards.
**Requirements and Qualifications:**
* Own vehicle and valid driver's license (Class B) for field travel.
* Own notebook.
* Smartphone for communication and service recordkeeping.
* Basic toolkit for notebook and desktop maintenance.
* Minimum of five 32GB USB flash drives for technical tasks.
Minimum Education: Technical Vocational Course
Driver's License Class: B
Own Vehicle
Willingness to Travel