Customer Service Agent

Description

Job Summary: Professional responsible for member service, guidance on products and services, marketing, and financial transactions. Key Highlights: 1. Member and customer service and guidance 2. Marketing of cooperative products and services 3. Responsibility for financial and banking transactions **Description and Responsibilities:** **Schedule:** 8 hours per day \- Monday to Friday **Level:** Professional **Employment Type:** Permanent – CLT * Provide member/customer service in accordance with Sicoob's defined quality standards; * Guide members/customers on the use of cooperative products and services; * Market available products and services to generate business for the cooperative. * Be responsible for executed financial and banking transactions, including: cash and check deposit/withdrawal authentication, cash drawer opening, closing and reconciliation, bank withdrawals and deposits at other institutions, cash custody, balance reconciliation, and other related tasks. **Requirements:** Bachelor's degree in related fields; CPA certification preferred; Experience in commercial and/or financial areas; **Benefits:** Annual bonus, Childcare allowance, Education allowance, Christmas basket, Pharmacy network agreement, Day Off, Workplace gymnastics, Extended marriage leave, Extended paternity leave, Onhappy, OPTUM, Health plan, Dental plan, Profit-sharing program (PLR), Birthday gift, Wedding gift, Newborn gift, Private pension plan, Certification reimbursement, Life insurance (60x salary), Corporate University, Flu vaccine, Meal voucher (R$2\.050,00\), Transportation voucher, Wellhub