Process Analyst

Description

Job Summary: A process professional responsible for mapping, analyzing, and optimizing workflows; developing documentation; proposing improvements; coordinating document validation; and facilitating meetings. Key Highlights: 1. Process mapping and optimization using BPM methodologies. 2. Development of Standard Operating Procedures (SOPs) and analysis of process challenges. 3. Leadership in document validation and facilitation of meetings. Responsibilities: * Map AS-IS and TO-BE processes using BPM methodologies (BPMN, SIPOC, flowcharts) * Develop Standard Operating Procedures (SOPs) and work instructions for operational areas * Record, version, and maintain an up-to-date process documentation repository * Conduct process challenge and difficulty analysis based on methodologies such as BPM CBOK and FMEA * Identify improvement opportunities and propose structured, evidence-based solutions * Coordinate the document validation and approval cycle with responsible departments * Gather and document functional requirements for system and platform implementation (e.g., ERP, CRM, WMS) * Facilitate alignment meetings, record minutes, and drive action plans with structured follow-up * Create executive presentations for senior management and leadership, summarizing diagnostics, progress, and results. Requirements: * Bachelor’s degree preferred (e.g., Business Administration, Production Engineering, Management Processes); * Knowledge of process management methodologies: BPM, BPMN, SIPOC, PDCA, 5W2H. * Intermediate Microsoft Office Suite: Word, Excel, PowerPoint * Familiarity with process modeling tools: Bizagi, Visio, or similar. * Organizational skills, attention to detail, clear and assertive communication, ability to interact effectively with both technical and business stakeholders, and capacity to manage multiple projects concurrently. **Working Hours:** **Monday to Friday, from 8:00 AM to 5:48 PM.**