CREDIT ASSISTANT

Description

Job Summary: Professional responsible for executing administrative and operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Experience in credit analysis and collections 2. Customer service and customer database updating 3. Being part of a company with over 100 years of history **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes — Zema acts! Guided by our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, including: customer credit analysis according to pre-established procedures, customer database updating, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Preferred Qualifications:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts on various services and products. Diversity & Inclusion We are committed to seriously promoting and building a culture of Diversity & Inclusion within the company, implementing initiatives that foster a more diverse and inclusive environment, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None