Customer Success Executive

Description

Job Summary: We are seeking a sales-passionate professional to manage an existing client base, cultivate relationships, and deliver value to drive company growth in Minas Gerais — playing a vital role across the full sales cycle. Key Highlights: 1. Build strong and effective relationships with clients 2. Drive strategic sales to accelerate growth 3. Join an engaged, high-performance team at Senior's Belo Horizonte branch **We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to accelerate the business of thousands of companies is also what motivates us to transform our ideas into results — creating exceptional experiences for our people and evolving the tech ecosystem. A GPTW-certified company that takes pride in its people and strives to offer growth journeys, learning opportunities, and appreciation for diversity of people and perspectives. Because it’s more than just a job — it’s a role at Senior.  **LEARN MORE ABOUT THIS OPPORTUNITY:** We are looking for a sales-passionate professional skilled in building strong and effective client relationships while delivering tangible value to our customers. Your mission will be to manage an existing client base and execute strategic sales to accelerate our company’s growth in Minas Gerais. The Customer Success Executive plays an essential role across the full sales cycle — from opportunity identification through to successful negotiation closure. This role is fundamental to expanding Senior’s portfolio of solutions. Your team will be integrated into Senior’s Belo Horizonte branch — a highly engaged, high-performance group composed of professionals including New Business Executives and Customer Success Executives. Key Responsibilities:* Establish relationships with clients in your portfolio, understand their needs, and present solutions aligned with their business objectives; * Monitor and expedite implementation of contracted solutions, ensuring client satisfaction; * Conduct periodic visits and follow-ups with clients, keeping them updated on new products and services; * Identify cross-selling and up-selling opportunities, proposing solutions that add value to clients; * Record relevant client information, interaction history, and plan actions based on identified needs; * Prepare periodic reports on portfolio performance, tracking key metrics. **WE ARE LOOKING FOR SOMEONE WHO:*** Holds a completed undergraduate degree, preferably in Business Administration, Marketing, or related fields; * Has experience in consultative software sales; * Possesses knowledge of prospecting, customer service, and client retention techniques; * Is familiar with CRM tools and data analysis; * Owns a vehicle and is available for travel. **WHAT COULD BOOST YOUR APPLICATION:** * Postgraduate degree or MBA in related fields. **Our Benefits:*** Health and dental insurance; * Life insurance. \- PPLR \- Profit and results sharing;* Wiipo card with flexible benefits . * Wiipo Club with exclusive discounts and advantages . \- TotalPass \- Gym and wellness benefit;* Banked hours; * Citizen company: Extended maternity and paternity leave; * Newborn assistance; * PET assistance; * Senior Corporate University; * Career development plan . **Our Senior Way of Being:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique — offering opportunities inclusive of diverse people and thoughts. Because this is how we achieve outstanding results, driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the country’s largest enterprise software developers for business management. With over 35 years of history and offices spread across the nation, we take pride in the digital transformation we enable for countless businesses. Beyond Brazil, we’ve expanded internationally through the acquisition of a company in Colombia, making us LATAM-focused. With one of the most comprehensive high-performance portfolios, the quality of our solutions stems from the work of over 3\.000 professionals. Our purpose — "Empowering People and Accelerating Businesses" — and our passion for technology have earned us GPTW recognition. For seven consecutive years, we’ve been named a Great Place to Work®, powered by incredible people who make Senior an ever-better place to work. And so we continue growing — valuing every journey and demonstrating that expansion and Senior’s brand strength come from engaged, fearless people, because driving the new is part of who we are. Discover more about us at www.senior.com.br or through our social media channels: