Description
Job Summary:
A Butcher Assistant is responsible for serving customers at the counter, cutting meat, ensuring product quality, and delivering excellent customer service.
Key Highlights:
1. Customer service with courtesy and attention
2. Guarantee of product quality and hygiene
3. Teamwork and focus on organization
#### **About the position:**
The Butcher Assistant is the professional responsible for serving customers at the butcher counter and cutting meat to better meet customer needs, ensuring product quality and excellence in service.
#### **Main responsibilities:**
* Monitor product expiration dates on display, inspecting the counter daily and verifying identification and expiration labels to minimize losses.
* Serve customers at the butcher counter with courtesy and attentiveness, aiming for high-quality service.
* Cut meat using appropriate equipment—such as meat grinders, band saws, knives, and others—while strictly adhering to safety regulations to ensure operational quality and optimal customer service.
* Organize refrigerated chambers, using required PPE and following company safety regulations to improve operational efficiency.
* Package and weigh products requested by customers, respecting and following each product’s assigned codes to enhance customer service.
* Place products in appropriate packaging for sale to customers, following individual product weighing guidelines to maintain service quality.
* Arrange meat products on display at the counter, checking for restocking needs and maintaining an attractive, clean, and organized layout.
* Assist in monitoring counter temperatures by checking the thermometer daily and promptly reporting any anomalies to the immediate supervisor to ensure proper product preservation and prevent losses.
* Assist, whenever necessary, in restocking chilled and frozen items, following storage instructions to ensure proper product exposure and conservation.
* Assist, whenever necessary, in receiving goods—including loading, storing, and supporting verification—to promote operational efficiency.
* Comply with technical and quality standards, as well as safety, hygiene, health, and environmental protection procedures.
* Assist in cleaning, maintaining, and organizing the workplace using sanitization techniques to keep the area in optimal condition and operational readiness.
* Clean and maintain tools and equipment used for meat cutting according to established hygiene requirements and standards.
* Greet customers whenever passing by, maintaining eye contact and being courteous to ensure excellence in service.
* Proactively ask customers if they need assistance whenever needed, guiding them to the relevant section or product they seek and suggesting complementary items where appropriate.
* Perform other duties related to those described above, as directed by the immediate supervisor or based on company requirements.
#### **Mandatory requirements:**
* Flexible availability regarding working hours.
* Good communication skills and proactivity.
* Ability to work effectively in a team.
* Physical fitness to stand for extended periods.
* Medical suitability for work in refrigerated environments.
* Organizational skills and attention to detail.
* NO PRIOR EXPERIENCE REQUIRED
#### **Benefits:**
* Meal voucher: R$400
* Attendance bonus: R$150
* Health insurance plan
* Dental insurance plan
* Life insurance
* Transportation allowance
* Performance-based celebration
* Courses and training programs
* Various discount partnerships
#### **Work schedule and hours:**
Monday to Saturday, CLT (Consolidation of Labor Laws), full-time.