Job Summary: Professional to perform administrative tasks and customer service, providing support in microfinance and credit proposal management. Key Highlights: 1. Performing administrative tasks and multichannel customer service 2. Supporting sales and collections of microfinance products 3. Managing and monitoring credit proposals **Description:** **Mandatory Requirements:** Legal age (18 years or older); **Education:** Completed high school; Willingness to travel between municipalities; Experience with administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). Perform administrative tasks in accordance with the policies and operational procedures established by CAMED Microcredit; Provide customer service through all channels (physical and digital) to Crediamigo Program clients, in compliance with the credit policy, operational procedures, and guidelines established by CAMED Microcredit; Provide customers with information regarding microfinance products and services, as well as the status of their credit proposals; Support the sale of products and services offered by the Crediamigo Program, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcredit; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcredit; Register client Crediamigo credit proposal information in the operational system, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcredit; Conduct client Crediamigo registration checks to ensure smooth operational processes; Verify required documents for Crediamigo client registration; Submit credit proposals in the operational system; Monitor the status of credit proposals in the operational system; Forward documentation requested by Remote Compliance; Assist in organizing unit events; Verify credit instruments for contracted operations, digitize them, and store them in the unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in conducting inventories of credit instruments, dossiers, and CAMED Microcredit assets; Assist in personnel-related routines to be forwarded to the Regional Human Development area; Carry out administrative payment routines for the unit; And other duties related to the area. 2512250202491934972
João Silva
Indeed · HR
João Silva
Indeed · HR
