Description
Job Summary:
A public-facing customer service professional proficient in Microsoft Office Suite, WhatsApp Business, and management systems, responsible for managing tasks and interacting with patients empathetically.
Key Highlights:
1. Public-facing customer service experience
2. Proficiency in Microsoft Office Suite and clinic management systems
3. Proficiency with WhatsApp Business and professional communication
Description: Apply quickly via email:
Requirements and Qualifications:
* Completed high school education.
* Prior experience in public-facing customer service.
* Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with clinic management systems.
* Knowledge and proficiency in using WhatsApp Business for professional communication.
* Must reside in Mossoró or have easy access to the city.
Desirable:
Advantages:
* Technical or vocational training in Secretarial Studies, Customer Service, or related fields.
* Experience working in healthcare clinics.
Responsibilities and Duties:
* Clear, concise, and courteous communication.
* Ability to manage multiple tasks and anticipate needs.
* Skill in interacting with patients experiencing pain, anxiety, or stress—demonstrating empathy and patience.
* Punctuality and accountability.
Benefits: Dental Plan, Commission
Work Schedule: Monday to Friday, 8 AM to 7 PM | Saturday, 8 AM to 12 PM (once per month)
Knowledge:
Education: High School Diploma
Technical Skills: CRM, Microsoft Office Suite
Behavioral Skills: Commitment, Communication, Courtesy, Discretion, Empathy, Organization, Punctuality, Proactivity, Accountability
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