Description
Job Summary:
This role involves operational and technical sales support, project management, and client communication, promoting a professional image.
Key Highlights:
1. Inclusive culture and family-like environment within a global company.
2. Innovative and digital workplace with exciting projects.
3. Central role in commercial, administrative, and project support.
WILO OFFERS MANY ADVANTAGES AS AN EMPLOYER
* Inclusive culture: We celebrate diversity and foster a family-like environment.
* Health insurance
* We are a global company with a close-knit and family-like work environment.
* We offer an innovative and digital workplace, with exciting and diverse projects.
* Meal vouchers.
YOUR RESPONSIBILITIES
* Enhance sales performance by supporting internal commercial operational processes (e.g., quotations, phone calls) and providing general support whenever required, ensuring full sensitivity and confidentiality.
* Assist the sales department to ensure consistent and timely responses to customer needs.
* Collaborate with project managers and the sales team to expedite contract booking and equipment selection processes, leveraging technical information provided by sales representatives and company software.
* Organize and structure an effective commercial support service for administrative procedures, ensuring accuracy and punctuality are top priorities.
* Plan, coordinate, and manage small-scale projects as needed.
* Serve as the central point of contact for employees regarding general HR inquiries, acting as a liaison with central support departments to obtain guidance and advice.
* Ensure correct completion of all standard reports and forms required by the Group.
* Promote an efficient and professional image to all internal and external customers.
* Develop technical and commercial presentations on products and their applications for customer groups (virtual presentations).
* Participate in internal and external training sessions scheduled by the company.
* Register proposals in the CRM and update their respective statuses.
* Record and periodically report KPIs to your supervisor.
YOUR PROFILE
* **Education:** Pursuing a degree in Mechanical, Mechatronics, or Electrical Engineering
* **Experience:** Prior experience in technical sales or sales support (preferred).
* **Interpersonal Skills:**
Strong customer orientation
Effective communication
Results-oriented
Employment Type: Full-time CLT
Salary: R$2.000,00 - R$5.500,00 per month
Benefits:
* Medical assistance
* Meal vouchers
Work Location: On-site