Job Summary: Receptive customer service focused on excellence, handling ticket cancellations, revalidations, sales, and recording of CSC feedback. Key Highlights: 1. Customer service with empathy and excellence 2. Management of ticket cancellations, revalidations, and sales 3. Recording of complaints, suggestions, and compliments in the CSC **Responsibilities**: \- Answer incoming customer calls via PABX daily, guided by empathy and service excellence; \- Process ticket cancellations, revalidations, and sales upon customer request; \- Register complaints, suggestions, and compliments received during CSC interactions (chat, phone calls, and WhatsApp). **Salary: R$1\.621,40** **Work Schedule**: \- Hours: 11:00 AM to 6:00 PM **Benefits**: \* Medical insurance; \* Transportation allowance; \* Flash Card – R$ 150.00, comprising R$ 110.00 for meals \+ R$ 40.00 as attendance bonus; \* Pharmacy benefit (after probation period); \* TotalPass; \* On-site meals (breakfast and lunch); \* 20% discount on purchases within the park; \* Life insurance; \* SESC membership for leisure; \* Monthly tickets for you and your family to enjoy the park. Compensation: R$1\.600,00 \- R$1\.621,00 per month Benefits: * Medical assistance * Free parking * Life insurance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
