Espec Select One

Description

Job Summary: Santander is seeking a Select One Specialist to serve customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience and human proximity in a remote environment. Key Highlights: 1. 100% digital customer service and engagement 2. Consultative sales of low-complexity financial products 3. Familiarity with digital solutions and the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of individuals and businesses. Here, you can create the new, question and challenge the market. It means embracing both the urgency of now and the vision for the future—aligned to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we uphold a horizontal culture comprising four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Especialista Select One**, where you will be hired as a Specialist—the primary subject-matter expert in your area. **Your role here will be:** To serve customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Provide 100% digital customer service and engagement (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity products in credit, investments, and insurance; * Collect and update data; * Maintain familiarity with digital solutions, with focus on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – A program encouraging healthier habits; * PAPE – Specialized Personal Support Program. So? Ready to be the spark? In our branches (agencies), we count on the market’s top-performing managers—who stand beside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama