Negotiation Assistant

Description

Job Summary: Opportunity for a Negotiation Assistant (University Collections) to work on debt regularization and payment negotiation, with a focus on student retention. Key Highlights: 1. Working on debt negotiation and financial solutions for students. 2. Focus on revenue collection and student retention targets. 3. Communicative, resilient, and persuasive profile for challenges. **Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you articulate, results-oriented, and passionate about achieving targets? We are looking for a communicative professional to join our collections team!** **In this role, you will serve as the main contact point between the institution and students, seeking the best financial solutions to help them continue their studies.** **Your responsibilities:** ------------------------- * **Conduct in-person and WhatsApp-based customer service, focusing on debt regularization.** * **Negotiate payment methods and deadlines, always prioritizing student retention.** * **Work toward daily and monthly revenue collection targets.** * **Update the internal system with negotiation status.** **What we are looking for:** ------------------- * **Experience in collections, sales, or negotiation (preferably in the education sector).** * **Excellent writing skills and responsiveness on WhatsApp.** * **Resilient, persuasive, and challenge-oriented profile.** * **Availability for 100% in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday (business hours).** * **Work model: In-person.** * **Compensation: Fixed salary \+ Performance-based bonus/commission.** Minimum Education: High School (Secondary Education) * Dental assistance * Career development plan * Family allowance * Childcare assistance * Life insurance * Commissions * Total Pass * Transportation allowance * Meal voucher * Food allowance * Medical assistance * Day Off