ASSISTANT STORE MANAGER

Description

Job Summary: Act as the Sales Manager's deputy, coordinating and supervising sales routines to achieve targets while ensuring high-quality customer service and satisfaction. Key Highlights: 1. Coordinate and supervise sales routines 2. Responsible for sales management and customer service 3. Ensure team motivation and excellence in customer service **Description** Act as the Sales Manager's deputy or, in their absence, coordinate, guide, and supervise the store's sales routines to achieve established targets under defined commercial conditions, ensuring high-quality customer service and satisfaction. **Responsibilities and Duties** Responsible for sales management and customer service at the parts counter or via telephone, adhering to routines established by the Sales Directorate, promoting parts and accessories sales, identifying customer needs, providing information, checking inventory, and communicating prices and payment terms. Ensure quality processes and sales routines as stipulated by the directorates, implementing them daily at the assigned branch. Execute daily routines prescribed by the Sales Directorate to achieve set targets. Motivate the team by maintaining a positive work environment; ensure excellence in customer service at the store; negotiate prices, delivery timelines, payment terms, and discounts. Advise customers on part specifications and recommend complementary parts or products. Contact potential and existing customers. Register orders in the system. Acquire new customers via email and telephone. Perform other duties related to the position as directed by superiors. Maintain an organized and clean workplace in accordance with the Quality Project. **Requirements and Qualifications** Completed High School education. Team management skills. Effective communication ability. Organizational skills and attention to detail. Flexibility to work varied hours.