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Job Summary: Manage shop construction and renovation projects in shopping malls, ensuring quality standards, team coordination, and contribution to the customer journey. Key Highlights: 1. Shop construction and renovation management in shopping malls 2. Team coordination and customer service training 3. Experience in quality management and customer service in shopping malls ALLOS is a brand with strong heritage—nearly 50 years of experience transforming the Brazilian market. We are a benchmark for excellence and innovation, delivering the quality and trust embedded in our history. This new brand emerged future-ready following the merger between Aliansce Sonae and brMalls in 2023. Yet this journey began long before. It all started with Aliansce, which inaugurated the first shopping mall in Brazil’s Northeast region—and the second in the entire country—in 1975. In 2019, the merger between Aliansce and Sonae Sierra created Aliansce Sonae, becoming the leader in shopping mall management in Brazil, operating 32 properties. In 2006, brMalls was founded, building a portfolio of 30 assets across all five regions of Brazil. Thus, in 2023, ALLOS was born from the convergence of two national powerhouses in the sector, uniting forces to become the most innovative platform for entertainment, lifestyle, services, and shopping. Our story continues—we are ready to create transformative, impactful moments in people’s lives, fostering connections and opportunities. **Responsibilities and Duties** * Manage shop construction and renovation projects within the shopping mall, ensuring works are executed according to established quality standards and completed within scheduled timelines; * Contribute to enhancing the customer journey in the shopping mall, ensuring consistent adherence to and application of established standards; * Coordinate delivery of customer service training for all employees who interact directly with the public; * Manage the recognition program for field teams, third-party contractors, and internal staff; * Coordinate renovation projects for internal shopping mall areas and supervise works contracted by ALLOS; * Manage and guide internal teams, ensuring all members effectively fulfill their responsibilities; **Requirements and Qualifications** * Completed undergraduate degree; * Proficiency in AutoCAD and SketchUp software; * Advanced Microsoft Office suite skills; * Budget development and management capability for the area; * Prior experience in roles related to quality management and customer service in shopping centers or similar sectors; **Additional Information** What We Offer * Meal/Voucher allowance; * Transportation allowance/Parking; * Health insurance; * Dental insurance; * Life insurance; * Wellhub; * Birthday day off; * Acolhe (psychosocial support service); * Saber Online (internal learning platform); * Annual bonus. **Work Location:** Rio Anil Shopping **Work Schedule:** 5x2 We exist to connect people with what matters—serving and delighting every day, creating transformative moments. In an ever-evolving world, we emerge as a powerful force for transformation—a legacy built on nearly 50 years of experience that reshaped retail in Brazil and cemented a trajectory of excellence and trust, establishing us as a market benchmark with a portfolio of 59 shopping malls across all five regions of Brazil. Our shopping malls are vibrant destinations, brimming with opportunities for entrepreneurs and innovative brands. With over 15,000 stores attracting more than 54 million visits per month, we create welcoming, safe, and inspiring spaces where each visit becomes a journey of discovery and connection. We craft physical and digital experiences that transcend consumer expectations and generate positive societal impact—with a long-term vision and sustainable outcomes for retailers and partners. Click here for more information on how ALLOS processes your personal data as a job applicant. **DIVERSITY, EQUITY AND INCLUSION** **ALLOS** is committed to creating and fostering a diverse workplace—one that welcomes individuals of all races, ethnicities, genders, origins, life experiences, and profiles—prioritizing social inclusion, reducing inequalities, and implementing fair employment practices that promote equal opportunity. We expect all employees, regardless of role or hierarchy, to feel welcomed and guided by mutual respect. Our job openings are open to individuals from diverse groups, including women, Black people, LGBTQIAPN+, persons with disabilities, and other underrepresented groups. **Attention:** ALLOS **does not charge any fees at any stage of its selection processes.** Be wary of job offers requesting payment for courses, fees, or materials.
