Collect established toll fees according to the number of vehicle axles, provide change, verify the authenticity of banknotes, check and control coupons for your shift, provide information and distribute promotional communication materials to users, as well as direct traffic at the toll plaza. **Responsibilities and duties** * Check shift schedule and proceed to work station with the cash designated for change * Charge toll fees according to vehicle category, receive and verify amounts, coupons and toll vouchers, provide change when necessary and issue toll receipts * Carefully observe banknotes received as payment to verify their authenticity * Keep CCA informed of incidents related to classification errors, suspended axles, abandoned change, toll evasion, equipment malfunctions, and others, aiming to adopt defined procedures for each case On track support: * Check vehicles stopped on automatic lanes and provide proper guidance * Check vehicles stopped in the toll plaza area and provide proper guidance * Assist other agents with change requests, opening and closing lanes * Direct vehicle traffic according to flow **Requirements and qualifications** **EDUCATION** * High school diploma **EXPERIENCE** * Previous experience in customer service and cash handling desirable **SPECIFIC AND ORGANIZATIONAL KNOWLEDGE** * Customer service * Basic computer skills **SKILLS** * Communication * Responsibility and commitment * Teamwork * Concentration and attention to detail * Ability to work under pressure **Additional information** * Availability for shifts * Work location: Sertãozinho - SP * 12x36 shift schedule * Mandatory residence in the city: Sertãozinho - SP Entrevias Concessionária de Rodovias S.A. is responsible for the operation, maintenance and modernization of the Central-Western São Paulo highways lot, comprising 570 kilometers of roads crossing the state of São Paulo, connecting Minas Gerais to Paraná. For us, highways are not just pavement conditions, vehicle traffic and user mobility. For us, what matters is taking care of everything and everyone around our roads. Therefore, in addition to investing in training our team of professionals and in the well-being and development of people living in the region, we are committed to offering innovation, technology, projects and services that make a difference in improving your journey. From real-time traffic monitoring, new signage, modern construction projects and high-performance materials to research and road modernization methods are components of our daily operations. **Our benefits package includes:** Medical assistance; Dental assistance; Life insurance; Quality of life programs for physical, mental and nutritional health care: Wellhub, annual vaccination, Telepsychology, Telemedicine, Telenutrition; Pharmacy discount; Transportation allowance; we also provide shuttle vehicles in some regions; Meal voucher or food allowance; Institutional partnerships to enhance your knowledge; Language school discount partnership; Profit and Results Participation (PLR) upon achievement of goals and performance; Gift kit for your baby; Childcare allowance for mothers (internal benefits according to specific dates and policies; eligibility subject to current policy). We want to welcome you with an efficient and generous service, so you feel safe and satisfied with our support. Having trouble registering or experiencing any other issue with the Gupy platform? Access support here.