Billing Analyst

Description

Job Summary: We are seeking a Billing Analyst to join our team, focused on excellence in customer service, teamwork, development, and results, responsible for invoice processing and report monitoring. Key Highlights: 1. Excellent customer service with a focus on results 2. Teamwork and professional development 3. Billing routines and report monitoring Do you care about delivering excellent service, working collaboratively, developing yourself, and focusing on results? We are looking for a **Billing Analyst** to join our team. Check the job requirements and come be **ONE**! **Responsibilities and Duties** * Update billing validation and measurement spreadsheets; * Process billing according to cycles; * Update/Send invoices via Customer Portal (when required); General update of customer registration and tax certificates; * Monitor monthly Service Level Reports (GOVERNMENT); * Submit new customers to Accounting for parameterization; * Track and close Opportunities and Various Requests – SD registered by Sales in Sales Force \- SF; * Open tickets for Blocking/Unblocking/Cancellation **Requirements and Qualifications** **If you have:** * Bachelor's degree in Administration, Accounting, Economics, or related fields; * Intermediate proficiency in Microsoft Office or G Suite; * Experience with financial routines (accounts receivable and billing); * Strong communication skills; * Basic knowledge of financial mathematics and bank reconciliation; * ERP system proficiency; * Customer service and negotiation skills. **\#ComeBeONE** ***Bonus qualifications we value:*** * Familiarity with SAP Business One ERP system; * Knowledge of service invoice retention rules; * Basic accounting knowledge. **Additional Information** ***What we offer you:*** * Transportation Allowance or Fuel Allowance; * Meal Voucher or Food Allowance; * Health Insurance; * Dental Insurance; * Life Insurance; * Gympass (Wellhub); * Partnerships with educational and leisure institutions. Born from the dream of connecting people—from major urban centers to the most remote locations—Um Telecom came to life. For over 10 years, connection has been the driving force behind our blue-blooded team, always wearing broad smiles. Our network spans over 20,000 kilometers of fiber optic cable, covering approximately 200 municipalities across Northeast and Southeast Brazil—and Miami. Yes, we’ve reached the U.S., because we see no barriers and specialize in reducing distances. Our products bring people closer, optimize operations, provide solutions, enable monitoring, ensure security, and guarantee reliability. And each of these outcomes is delivered by talented, dedicated, and above all—happy—people! Have questions? This is your place. Come be One!