Receptionist

Description

Job Summary: The Receptionist will be the first point of contact for clients, responsible for clear communication, courteous service, appointment scheduling, and maintaining organization. Key Highlights: 1. First point of contact and clear communication with clients 2. Responsible for check-in/out and scheduling appointments/procedures 3. Administrative support to the medical team and empathetic interaction with pet guardians As a Receptionist, you will be the first person to interact with clients; therefore, your ability to communicate clearly and courteously will be essential. Your main responsibilities will include: – Greeting and serving clients politely and efficiently; – Performing patient check-in and check-out, as well as scheduling appointments and procedures; – Keeping the reception area and waiting room organized and welcoming; – Assisting the medical team with administrative tasks when necessary; – Demonstrating empathy and patience when handling sensitive situations involving pet guardians and their animals.