ARG CLIENT SERVICE REPRESENTATIVE

Description

Job Summary: We are seeking a Client Service Representative to support the branch's commercial management by providing advisory services and contributing to commercial objectives. Key Highlights: 1. Opportunity for motivated individuals to grow, learn, and make an impact. 2. Lead a customer-centric transformation with disruptive thinking. 3. Continuous development and learning with growth opportunities. ARG CLIENT SERVICE REPRESENTATIVE Country: Argentina Santander ( www.santander.com ) is evolving from being a **globally impactful brand** into a **technology-driven organization**, with people at the heart of this journey. We are leading a **customer-centric transformation** that values **disruptive thinking**, the courage to challenge what is possible, and the ability to **innovate**. This is more than a strategic shift: **it is an opportunity for people to be motivated, grow, learn, and make a real impact**. Our mission is to help more **individuals and businesses thrive**. We uphold a robust risk culture and expect all individuals across the organization to adopt a proactive and responsible approach to risk management. **Retail & Commercial Banking** is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value. **THE IMPACT YOU WILL MAKE** At our MORENO branch (Buenos Aires Province), we are looking for a **Client Service Representative (Commercial)** with a **Temporary Contract** (Fixed-Term for 3 months). The **purpose of this role** is to support the branch’s commercial management by advising customers and actively contributing to achieving commercial and customer satisfaction goals. We are redefining how we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. In this position, your **key responsibilities** will include: * Supporting branch performance in meeting objectives and NPS targets. * Providing advisory services to customers. * Meeting and collaborating on individual and branch commercial objectives. **WHAT YOU WILL BRING TO THE TEAM** Our people are our greatest strength. Each individual contributes unique perspectives that make us stronger as a team and as an organization. We value who you are and amplify what you bring. The following requirements represent the essential knowledge, skills, and competencies for this role. **Professional Experience** * Minimum 1 year of experience in commercial advisory or similar roles (Mandatory) * Minimum 1 year of experience selling intangible products (Desirable) **Education** * Completed or ongoing tertiary/university studies in Administration, Accounting, Economics, Actuarial Science, Finance, Marketing, Sales, Digital Business, Engineering, Law, or related fields (Mandatory) **Languages** * Minimum English level required: Basic (Elementary or A\-1\) (Desirable) **Technical Skills (Hard Skills)** * Intermediate proficiency in Microsoft Office suite (especially Excel) (Desirable) * Experience using customer tools and databases (CRM) (Desirable) **Interpersonal Skills (Soft Skills)** * Proactivity and autonomy (Mandatory) * Results orientation based on problem-solving and management capabilities (Mandatory) * Empathy and closeness to customers (Mandatory) * Relationship-building and teamwork skills (Mandatory) * Flexibility to adapt to diverse business environments and scenarios (Mandatory) **WE VALUE YOUR IMPACT** Your contribution matters—and we recognize it. At Santander, we offer a comprehensive, fair, and competitive proposition reflecting your impact and the value you deliver. We provide: * **Daily development and learning**: Development opportunities (local and international), training discounts, language courses, university programs, and a 100% dedicated learning platform. * **Experience being a customer**: Preferential pricing on our products (fixed-term deposits, loans, safe deposit boxes, etc.) and exclusive cashback offers at supermarkets and fuel stations. We are here to **keep you motivated**, help you **achieve your goals**, and **celebrate your achievements** at every step of the way. Santander takes pride in being an organization offering equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for everyone. **WHAT’S NEXT?** If everything you’ve read interests you and aligns with what you’re looking for, join our team. **Ready to take the next step?**