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PURPOSE OF THE SELECTION PROCESS:** \n\n1.1. This selection process aims to select professionals to fill vacancies according to SEST SENAT’s needs. The process will consist of eliminatory and classificatory stages.\n \n \n\n1.2. Candidates approved in this process may be called to assume the position within the validity period of the selection process, respecting the ranking order.\n \n \n\n1.3. The selection process shall be governed by this Notice, its Annexes, and any subsequent updates/corrections; its execution shall be carried out by the Human Resources Management of the SEST SENAT Executive Department.\n \n \n\nPOSITIONS, VACANCIES, AND SALARIES OFFERED\n \n \n\n2. This Selection Process aims to fill vacancies for hiring professionals for the positions listed below:\n \n \n\n**POSITION:** Professional Development Coordinator\n \n \n\n**EMPLOYMENT TYPE:** Indefinite-term employment contract, in accordance with the Consolidation of Labor Laws (CLT).\n \n \n\n**BENEFITS:** Services provided at Operational Units, including dental, psychological, physiotherapy, and nutritional care; transportation allowance (as stipulated by current legislation for those who opt for it); meal and/or food allowance for positions with a 44-hour weekly workload. Additional services offered by Operational Units are extended to employees and their dependents. Life insurance. Health plan (with co-payment) — employee’s monthly fee covered by the company; dependent(s)’ monthly fee covered by the employee.\n \n \n\n2.1. Work schedule and shift assignments will be communicated by the Operational Unit and/or Executive Department to the approved candidate upon notification; the candidate must inform availability for the assigned schedule. Candidates declining the vacancy due to the work schedule will be disqualified from the selection process.\n \n \n\n**WORKLOAD:** 44 hours per week\n \n \n\n**SALARY STRUCTURE:** R$ 8,625.44 + Function Allowance: R$ 2,327.49 = Total Salary: R$ 10,952.93\n \n \n\n**UNIT:** Avenida Padre Cícero, São José | Crato, CE – 63133-830\n \n \n\n**JOB SUMMARY:** Plans, coordinates, executes, and evaluates Professional Development activities at the Operational Unit, ensuring the effectiveness of SENAT’s teaching and learning processes in accordance with Executive Department guidelines, and implements marketing initiatives for SENAT’s products.\n \n \n\n**MANDATORY REQUIREMENTS:** \n\n**NOTE:** Proof of the requirements listed below may be requested at any time.\n \n \n\n**EDUCATION:** \n\nCompleted undergraduate degree in Education Sciences, Pedagogy, Psychology, Juridical Sciences, Economics, or Administration — Bachelor’s or Teaching License degree.\n \n \n\nProof of mandatory requirements must be demonstrated via:\n \n \n\na) Diploma/Certificate duly issued by an institution recognized by the Brazilian Ministry of Education (MEC); and/or\n \n \n\nb) Certificate of course completion accompanied by academic transcript, both duly signed and stamped (valid only for up to 180 days following degree completion).\n \n \n\n**EXPERIENCE:** \n\n1) Proven professional experience in management positions.\n \n \n\n2) Proven professional experience in education and/or professional development activities.\n \n \n\n**PROOF OF EXPERIENCE:** Documentation submitted must explicitly relate to the activities specified in the minimum required qualifications, otherwise documents will be rejected. Proof of professional experience must be demonstrated via:\n \n \n\na) Employer’s statement containing the issuer’s CNPJ number, official stamp, and signature, specifying start and end dates (if applicable), nature of services rendered, and detailed description of duties performed;\n \n \n\nb) Or copy of the Worker’s Record Book (CTPS) or screenshot of the digital CTPS, including identification page and employer registration, clearly demonstrating alignment with the target position (only if the CTPS job title matches that required in the Selection Process);\n \n \n\nc) Or copy of service provision contract or autonomous payment receipt (RPA), specifying activities performed, supplemented by item “b” above if the position title alone is insufficient to prove required experience.\n \n \n\nUPDATED RESUME.\n \n \n\n**DESIRABLE QUALIFICATIONS:** \n\n§ Postgraduate degree in Education (School Administration).\n \n \n\n§ Traffic Instructor and Teaching Director certification.\n \n \n\n**EXAM SYLLABUS:** \n\n**PORTUGUESE LANGUAGE (Common to all positions):** \n\nText comprehension and interpretation. Official orthography. New Orthographic Agreement. Graphic accentuation. Punctuation. Use of word classes. Literal and contextual meaning of words. Syntax of agreement and government. Verbal and nominal agreement.\n \n \n\n**INFORMATICS (Common to all positions):** \n\nInternet and Microsoft Office Suite.\n \n \n\n**SPECIFIC KNOWLEDGE:** \n\nLDB – National Education Guidelines and Framework Law No. 9,394/96; Law No. 10,097/00 – Amendments to CLT regarding Young Apprentices; Law No. 8,069/90 – Statute of Children and Adolescents; Law No. 8,666/93 – Public Bidding and Contracts; Basic Traffic Code provisions; Learning Contexts and Environments in Vocational Education; Educational Technologies; Vocational Education Students; Assessment and Training Systems in Vocational Education. Design and evaluation of Vocational Education projects; Distance Vocational Education (online technology-based courses). Autonomous Social Services. 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Here is the space to create the new, question and challenge the market. It's having the urgency of now and the future aligned, in order to always serve customers in the best possible way. It's being part of a global company that values diversity in all its dimensions and appreciates a flat organizational culture.\n \n\n \n\nAt Santander, we have a flat culture and within it, we practice 4 clusters: Specialist, Leader, Head, and Partner.\n \n\n \n\nWe have an opening for you to become a Santander Specialist, where you will be positioned as a Specialist, the main expert in your area.\n \n\n \n\nHere, your role will be:\n \n\nExecuting business opportunities within the store flow, enhancing the offer of products and services;\n \n\nGuiding customers through digitalization;\n \n\nServing customers across all segments, ensuring an excellent experience;\n \n\nAcquiring new customers;\n \n\nIn some stores, work may include environments such as self-service, quick service, management desk, treasury, and/or cash counter.\n \n\n \n\nYou'll fit well with us if you have:\n \n\nThink Customer – I think about the customer\n \n\nEmbrace Change – I drive change\n \n\nAct Now – I act quickly\n \n\nMove Together – I work in a team\n \n\nSpeak Up – I speak openly\n \n\n \n\nFor this role, we value:\n \n\nCPA 10 – ANBIMA certification (but if you have CPA20, even better!);\n \n\nCurrently pursuing a Bachelor’s degree (but if you already have a completed Bachelor's or Postgraduate degree, even better!);\n \n\nKnowledge of Microsoft Office Suite;\n \n\nExperience in sales.\n \n\n \n\nIf this appeals to you, come join Santander!\n \n\n \n\n\\# BENEFITS\n \n\nVariable Compensation (PLR \\+ RV);\n \n\nMedical and Dental Coverage;\n \n\nMeal and Food Allowance;\n \n\nSupplementary Pension;\n \n\nLife Insurance;\n \n\nChildcare Allowance;\n \n\nGympass or\n \n\nTotalpass;\n \n\nTransportation Allowance;\n \n\nPrograma Nascer;\n \n\nBe Healthy \\- Program encouraging everyone to adopt healthier habits;\n \n\nPAPE \\- Specialized personal support program.\n \n\n \n\n\\#Sales\n \n\n\\#Commercial\n \n\n\\#CPA\n \n\n\\#CEA\n \n\n\\#Service\n \n\n\\#Customers\n \n\n\\#ProsperaCustomerSpecialist\n \n\n\\#ProsperaCollectionsSpecialist\n \n\n\\#ProsperaRegionalCustomerSpecialist\n \n\n \n\nSo? 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At Zenir, we are not just a company; we are\n\n\na family committed to creating an inclusive, inspiring,\n\n\nand collaborative work environment.\n\n \n\nWe value diversity of thought, experience, and\n\n\nskills, recognizing that true innovation arises from collaboration among\n\n\ndiverse minds. Here, each team member plays a crucial role in\n\n\ndriving collective success, and we believe personal fulfillment is\n\n\nintrinsically linked to the company's success.\n\n \n\nFor over 30 years, we have been inspiring people and making\n\n\nthings happen in the retail sector, through the development and appreciation\n\n\nof our employees. If you are also passionate about people and want\n\n\nto be part of this journey, apply now and join us in this purpose!\n\n **Responsibilities and duties**\n* Achieve sales, margin, financial services, and telemarketing targets, applying the company's commercial policies in day-to-day operations;\n* Perform cash register operations;\n* Deeply understand the market in which you operate and the products being sold;\n* Delight and serve customers in a personalized and consultative manner (from approach, product demonstration, negotiation, payment, to product delivery);\n* Assist in arranging and organizing departments and cleaning products and displays;\n* Lead the customer service process, create signage for departments, and operate necessary systems;\n* Contribute to activities across all store departments, aiming to achieve the store's overall goals.\n\n **Requirements and qualifications** \n\n* High school diploma (preferred);\n* Minimum of 6 months of experience;\n* Prior experience in customer service-related roles is a plus;\n* Flexible availability;\n* Must be over 18 years old.\n\n \n\n**Additional information** \n\nCorporate Education Gupy\n\n\nMedical Assistance\n\n\nDental Assistance\n\n\nStudy Grant\n\n **A story connected to the daily lives of people from Ceará and many other Brazilians!** José Alves de Oliveira, affectionately known as **Zenir**, began his journey in farming and, at 14, brought his dedication to his uncle's furniture store in Iguatu.\n\n \n\nToday, as a visionary leader, he masterfully runs one of the largest furniture and appliance companies in Ceará, **turning dreams into reality.**\n\n \n\nAt Zenir, we celebrate not only products but also **the diversity of our employees,** creating a **unique culture driven by technological innovation, inclusivity, and equity.**\n\n \n\nJoin us and become part of this extraordinary team!\n\n \n\nOur Legacy Over Time\n\n \n\n1992 Founded in Iguatu.\n\n\n1997 Expansion to the Cariri region.\n\n\n2000 First store in the Northern region.\n\n\n2003 First store in Fortaleza - Downtown.\n\n\n2006 First store in the Metropolitan Region of Fortaleza (Maracanaú).\n\n\n2012 First store in the Jaguaribe and Serra de Ibiapaba regions.\n\n\n2016 First store in Fortaleza shopping malls.\n\n\n2023 Forecast of 60 stores and consolidation of E-commerce.\n\n\n2024 Opening of 7 additional stores within the state by year-end.\n\n **Zenir Mission**\n\n \n\nTo provide the best customer experience, exceeding expectations. 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