Franchise Consultant

Description

Job Summary: We are seeking a Franchise Consultant to monitor progress, performance, and compliance of franchisees; guide and train their teams; and prepare visit reports for leadership. Key Highlights: 1. Guide and support franchisee teams 2. Analyze and optimize the performance of franchised units 3. Position for a detail-oriented professional with a strong sense of ownership We are looking for a **Franchise Consultant** to monitor franchisee activities, assess their performance, results, and compliance with franchise standards. Guide, support, and train franchisee teams according to systems, tools, policies, and parameters established by the franchisor. Prepare and submit visit reports to franchisor leadership. If you are a detail-oriented professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and directed by leadership; * Conduct periodic visits to franchised units; * Verify franchised units’ compliance with the franchisor’s Excellence Program; * Identify franchisee needs and forward them for internal resolution, tracking solutions on a case-by-case basis; * Ensure strong performance (commercial results) of units under your responsibility; * Analyze key operational aspects (commercial, financial, marketing initiatives, customer service, and personnel management at the franchised unit); * Understand the local market—including competition—seek benchmarks, and conduct comparative performance analyses among franchisees in your region; * Prepare a detailed diagnostic report for each franchised unit; * Prioritize and jointly propose actions with the business owner; * Monitor franchisee activities, performance, results, and compliance with franchise standards; * Identify potential issues and assist in implementing corrections and adjustments; * Monitor competition alongside the franchisee (commercial service, pricing, offers, executed initiatives) and identify new market opportunities; * Guide, support, and train franchisee teams according to systems, tools, policies, and parameters defined by the franchisor; * Follow a pre-defined checklist during visits to units, accompanied by the franchisee; * Prepare and submit visit reports to franchisor leadership. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Minimum 6 months’ experience in this role or in real estate consulting, direct sales, or similar areas; * Proficiency in Google tools (Sheets, Docs), plus persuasion and negotiation techniques. **Preferred Qualifications:** * Experience in data analysis and Power BI; * Knowledge of Python or SQL. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Daycare Assistance; * Dependent PCD Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to smaller cities**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural towns to state capitals**—and actively contributing to Brazil’s digital transformation.