Drogaria Minas\-Brasil was founded on May 6, 1958 in Montes Claros (MG), and has established its brand with excellence in the pharmaceutical field, gradually expanding its product mix and number of owned branches, becoming the largest pharmacy chain in northern Minas Gerais. Its values are based on ethics, professionalism, and passion for service. **Main Responsibilities** * Handle service requests through the system; * Solve hardware, software, network, email, Office 365, Windows, and printer issues; * Install and configure computers and peripherals; * Provide remote support; * Document solutions and create simple instructions for users. **What You Need** * Currently pursuing a technical or higher education degree in IT, Networks, Information Systems, or related fields; * Basic knowledge of Windows, Office suite, and networks; * Good communication skills and patience to interact with users of all levels; * Willingness to learn every day