Description
Job Summary:
Professional to manage warranty processes, monitor requests, and handle demands, ensuring proper progress with attention to detail.
Key Highlights:
1. Experience with process management and monitoring systems (ERR)
2. Experience with warranty and quality processes
3. Analytical profile, detail-oriented and organized
**Description and Responsibilities:**
**Schedule:** Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM
**Level:** Professional
**Employment Type:** Full-time – CLT
* Execute internal warranty-related processes (RG);
* Route requests to the factory;
* Monitor responses from the vehicle manufacturer;
* Handle courtesy claims when applicable;
* Control deadlines and ensure proper progress of processes.
**Requirements:**
* Completed high school education;
* Bachelor's degree in progress (preferred);
* Experience interfacing with process management and monitoring systems (ERR);
* Experience with warranty and quality processes;
* Analytical profile, detail-oriented and organized;
* Strong verbal and written communication skills;
* Proficiency in Microsoft Office Suite.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Commissions, Life insurance, Meal voucher, Transportation voucher