Store Supervisor

Description

Job Summary: Professional responsible for managing processes and people, customer acquisition, sales, and store performance target tracking. Key Highlights: 1. Team and in-store process management 2. Focus on sales and customer prospecting 3. Development of marketing and sales strategies **Description and Responsibilities:** **Schedule:** Monday to Friday \- 8:30 AM to 6:30 PM, and Saturday **Level:** Professional **Employment Type:** Service Provider \- PJ (Individual Entrepreneur) * Manage in-store processes and personnel; * Conduct resume screening and interviews; * Develop and implement training, development/motivation initiatives for the team; * Keep the team updated on internal processes and company guidelines; * Continuously align the team with sales guidelines/strategies; * Conduct sales and provide support to the sales team; * Serve customers in person; * Serve customers via inbound channels; * Proactively prospect customers using the CRM tool; * Prospect new customers externally through PAP (door-to-door) activities and at strategic locations; * Track/register local customers in the CRM to build a customer portfolio; * Monitor registration of new proposals in the system; * Monitor customer portfolios for future prospecting/sales; * Track declined applications from the analysis desk for possible re-evaluation; * Collaborate with the regional office to track sales origination; * Send invoices to customers after sale completion; * Participate in store action planning together with the regional office; * Follow sales guidelines provided by the regional office; * Monitor progress toward performance targets; * Provide feedback to the team; * Conduct post-sales follow-up with customers; * Procure consumables, office supplies, and cleaning items for the unit; * Send physical copies of contracts and invoices to Headquarters; * Prepare financial reporting for the unit; * Collaborate with the regional office to define marketing actions (once per month); * Monitor store delinquency rates; * Assist in maintaining the store's appearance and presentation. **Requirements:** Bachelor’s degree completed in Administration, Marketing, Commercial Management, or related fields. * **Benefits:** No benefits reported