Job Summary: Support and implementation analyst responsible for in-person service, technical consulting, software configuration, training, and support for payroll systems, with a focus on public sector entities. Key Highlights: 1. In-person and remote support focused on implementation and technical assistance. 2. User training and process improvement in HR/Personnel systems. 3. Collaborative culture with strong commitment to deliverables. **As a support and implementation analyst, your responsibilities will include:** * Providing in-person support at the client's headquarters for payroll system implementation, training, and technical support. * Delivering technical consulting for systems and/or business rules; * Configuring and parameterizing the software according to the specific requirements of each public entity, ensuring compliance with current legislation; * Conducting in-person and remote training sessions for system users, enabling them to use available features appropriately and proposing process improvements; * Providing technical support—clarifying doubts and resolving issues—both in-person and remotely; * Documenting relevant information about performed support activities to contribute to continuous service improvement. **Minimum Requirements to Participate in the Selection Process:** * Bachelor’s degree in Human Resources—currently pursuing or completed; * Availability for travel and valid driver’s license (Class B); * Experience with payroll closing. **Non-mandatory but advantageous qualifications:** * Experience in technical support and/or implementation of HR/Personnel systems in public or private organizations; * Knowledge of applicable public legislation and regulations in the HR/Personnel area. **If you identify with any of the competencies below, your career may be here:** * Clear, objective, and empathetic communication—what we call “People Enchanters”; * High level of commitment to clients, treating their needs as our own to ensure legal deliverables for public entities; * Investigative mindset, as demands often challenge the obvious, requiring testing through paths different from those already known; * Collaboration is one of the greatest strengths of our professionals, as we recognize that public administration involves numerous specific laws and regulations, demanding a high degree of cooperation among teams. **Check out the benefits and differentiators offered by a market-leading technology company, awarded by GPTW:** * Meal Voucher – BRL 40.00 per working day; * Food Voucher – BRL 243.00 per month; (Total of BRL 1,000.00 in meal/food vouchers) * Travel meal advance – (BRL 30.00 for lunch and BRL 30.00 for dinner); * Unimed Health Plan – 50% covered for the employee and 50% for children up to age 18; * Dental Plan – 50% covered for the employee and 50% for children up to age 18; * Transportation Voucher; * Education Assistance – Strong incentive for studies; * Daycare Assistance – For children under age 6; * Birthday Day Off – Flexible time-off; * Referral Bonus (gift card worth BRL 300.00); * Anniversary Gift; * Life Insurance / Funeral Assistance; * Healthy Day; * Quick Massage. Workload: 40 hours per week (08:00–17:00, Monday to Friday) ... and much more!
João Silva
Indeed · HR
João Silva
Indeed · HR
