**Mixed Recruitment (Internal and External)** **Where you will work:** São Leopoldo/RS **Company:** CPFL RGE **Main Responsibilities:** Manage performance indicators for reading, delivery, and billing services, proposing corrective and preventive actions. Support contract and supplier management, in compliance with CPFL’s processes and procedures, to ensure service quality. Develop technical and economic feasibility analyses, supporting the area’s strategic decisions. Lead operational process improvements, focusing on efficiency and mitigation of regulatory risks. Conduct meetings with suppliers, regulatory bodies, and internal stakeholders, promoting alignment of processes and procedures and seeking excellence in service execution. Develop performance analysis and forecasting models, supporting the definition of goals and strategies. Analyze and support the development of new technologies and innovations for Reading, Billing, and Delivery processes. Align processes and procedures with corporate areas and other group companies, seeking process standardization and optimization of results. Support the execution of the Management’s tactical operational plans, working with leaders to carry out activities aiming to meet defined schedules. Support the execution of the Management’s projects, working with leaders to carry out activities aiming to meet defined schedules. Support internal and external audit processes by preparing materials related to the Management’s processes**.** **What we seek:** Bachelor’s degree in Administration, Engineering, Logistics or related fields. Minimum 2 years of experience in this area or similar role. Advanced Excel knowledge, Power BI, ERPs (SAP, TOTVS, Oracle, etc.) Knowledge of technical and commercial regulation in the electricity sector Knowledge of indicator management and operational efficiency Knowledge of project management Residence in São Leopoldo/RS or nearby city **What we offer:** * Transportation Allowance; * Meal Allowance; * Health Insurance; * Dental Insurance; * 6-month maternity leave and 20-day paternity leave; * Childcare Assistance (subject to eligibility rules); * Life Insurance; * Profit Sharing Plan (PLR); * Gympass; * “Fale Comigo” Program (free and confidential telephone-based advisory service for psychological, legal, financial, social, and speech therapy support). **CPFL Energia Group** CPFL Energia, operating in the electricity sector for 110 years, acts across distribution, generation, transmission, trading, and services. Since January 2017, the Group has been part of State Grid, a Chinese state-owned enterprise and the world’s third-largest business organization and largest electric power company, serving 88% of China’s territory and operating in Italy, Australia, Portugal, the Philippines, and Hong Kong. With a 14% market share, CPFL Energia is one of the largest distribution companies, serving over 9.9 million customers across 687 cities in the states of São Paulo, Rio Grande do Sul, Minas Gerais, and Paraná. In energy trading, it ranks among the market leaders in the free market, holding a 4% market share. It leads the trading of incentivized energy for free customers among all traders. In generation, it is the country’s third-largest private agent, with an installed capacity of 4,305 MW as of end-September 2020. Its portfolio relies on clean and renewable sources, including large hydroelectric plants, wind farms, biomass thermal plants, Small Hydroelectric Plants (SHPs), and solar power plants. CPFL Renováveis is Latin America’s largest generation company using alternative energy sources. CPFL Energia’s shares are listed on B3’s Novo Mercado. The Group also holds a prominent position in art and culture, ranking among Brazil’s largest investors through the CPFL Institute.