**About the opportunity** We are seeking a **Commercial Assistant** to support daily commercial operations, including customer and distributor service, quotation preparation, sales order registration, and administrative support for the department. This person will play an important role in ensuring prompt, courteous, and organized service, contributing to a positive customer experience and efficient flow of commercial information. **Key responsibilities** * Provide customer and distributor service, clarifying inquiries, directing requests, and supporting commercial needs; * Process quotation requests according to specifications and requirements provided by customers and distributors; * Register and monitor sales orders, verifying information, identifying inconsistencies, and requesting corrections when necessary; * Support the organization and execution of events, trade fairs, and commercial initiatives; * Track payments for products purchased by end customers, keeping relevant departments updated with accurate information; * Maintain up-to-date customer records, performing additions, modifications, and deletions as needed; * Cover reception duties during colleagues’ vacations, as required; * Contribute to organizing commercial processes and ensuring data accuracy. **Preferred qualifications** * Prior experience in administrative or commercial routines; * Experience handling customer, representative, distributor, or dealer inquiries; * Knowledge of quotation and sales order preparation; * Familiarity with ERP, CRM, or commercial management platforms; * Intermediate proficiency in Microsoft Office, especially Excel; * Strong verbal and written communication skills; * Organizational skills, attention to detail, and sense of priority; * Collaborative, proactive profile with a focus on excellent service.
João Silva
Indeed · HR
João Silva
Indeed · HR
