Description
Job Summary:
We are seeking a friendly and organized Receptionist to ensure a welcoming and efficient experience from the customer's first contact with the clinic.
Key Highlights:
1. Welcoming and efficient customer service
2. Scheduling organization for clinic professionals
3. Administrative routine support and front desk organization
We are looking for a ***friendly, organized Receptionist with excellent public service skills*** who enjoys interacting with people and pays attention to detail. This professional will be responsible for ensuring a welcoming and efficient experience from the customer's first contact with the clinic.
Main Responsibilities
* Greet and welcome customers courteously and professionally
* Schedule, confirm, and reschedule appointments
* Organize the schedule of clinic professionals
* Answer phone calls, WhatsApp messages, and other communication channels
* Register and update customer data
* Support basic administrative tasks and cash handling when necessary
* Maintain an organized front desk and pleasant environment
* Assist in presenting clinic services and packages
Requirements
* Completed high school education
* Experience in customer service or front desk roles
* Strong verbal and written communication skills
* Organization, responsibility, and proactivity
* Proficiency with digital systems and tools
Preferred Qualifications
* Experience in aesthetic, health, or wellness clinics
* Commercial mindset and ease in handling sales or service referrals
* Familiarity with appointment scheduling and WhatsApp-based customer service
Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position
Compensation: R$1.800,00 - R$4.794,89 per month
Benefits:
* Transportation allowance
Work Location: On-site