**Job Description:** ---------------------- Provide internal support and attend to immediate supervisors, customers and sales team, conveying updated information and providing solutions to moderately complex issues related to the products sold, aiming to facilitate and expedite relevant processes. Manage general orders, from receiving and controlling them, entering data into the computerized system, checking details including payment methods, discounts, quantities and others, up to finalizing service delivery, with the goal of monitoring full compliance with agreed deadlines and conditions. Maintain customer records updated in the information system regarding commercial terms, ensuring reliability of data provided to company professionals. Provide support to Sales Representatives for order changes, sample shipments or other requests, aiming at adjustments and assisting in prospecting new customers. Prepare revenue forecasts by analyzing orders to be invoiced during the month and demand from schedules, compiling data and preparing related reports. Monitor progress toward predefined goals and perform follow-ups with Sales Representatives when necessary. Maintain contact with various customers, providing or requesting information, receiving notifications, verifying incidents, releasing orders, opening or closing complaints or requests and other service-related needs. Inform responsible parties about any non-conformities identified. Participate in trade shows, congresses and other events relevant to the area of activity. Provide guidance to other employees whenever necessary or requested. Maintain contact with various customers, providing or requesting various information and services. Attend employees, visitors and third parties through various communication channels, providing guidance and forwarding pertinent information. **Essential Requirements:** ------------------------------ Bachelor's degree completed (Business Administration or related fields); Proficiency in Microsoft Office Suite; Knowledge of legal concepts, administrative and financial routines; Knowledge of credit analysis systems, negotiation and collection techniques. **Desirable Requirements:** -------------------------- Completed postgraduate specialization **Employment Type:** -------------------------- CLT **PwD (People with Disabilities):** -------- NO PREFERENCE **Benefits:** --------------- On-site meal; Shuttle transportation (only within the city of Pedreira); Food allowance worth R$ 170.00; Unimed medical plan; Education assistance; Gympass / Wellhub; Conexa and Psicologia VIVA (consultations with psychologists and nutritionists); Uniodonto fully paid by the company for the employee; Group life insurance; Pharmacy partnership; Partnerships with optical stores and recreational clubs; Union PLR \*R$ 1\.412,50\. **Work Location:** ---------------------- Rischioto **Additional Information:** --------------------------- Must reside in Pedreira or nearby region.