SENIOR COMMERCIAL ANALYST

Description

Job Summary: We are seeking a Senior Commercial Consultant to develop relationships and drive results within the portfolio, with a focus on resellers and international trade. Key Highlights: 1. Focus on resellers and international trade 2. Develop and manage relationships with resellers and partners 3. Solid experience in negotiation and portfolio development **About the Opportunity** We seek a Senior Commercial Consultant to focus on resellers, including **international trade** activities where applicable. The role is responsible for developing relationships, conducting negotiations, registering and tracking orders (domestic and international markets), and driving portfolio performance in collaboration with internal departments. **Key Responsibilities** * Serve and develop the reseller and partner portfolio, clarifying inquiries and leading negotiations to increase order volume. * Register, verify, and track orders in the system (ERP/CRM), ensuring data accuracy, delivery timelines, and commercial terms. * Support end customers (device sales) and interface with resellers when necessary. * Support market analysis and generation of portfolio metrics (reports and insights). * Prepare and verify **export documents** (proforma/commercial invoice, packing list, certificates). * Request **freight quotations** and coordinate **booking/shipping** with carriers and customs brokers. * Support **export billing** and **document verification** for shipment. * Conduct **follow-up** from order placement through delivery, recording incidents in ERP/CRM. * Develop/update procedures and work instructions, maintaining data and records per quality standards. * Support junior staff as needed (e.g., coverage during vacations/absences or as directed by management). **Mandatory Requirements** * Bachelor’s degree in Business Administration, Marketing, International Trade, International Relations, or related fields. * Solid commercial/channels experience (resellers/distributors), including negotiation and portfolio development. * Practical export experience (basic documentation, interaction with customs brokers/carriers, shipment follow-up). * Experience handling orders and familiarity with billing processes (domestic and international markets). * Willingness to travel occasionally. **Preferred Qualifications** * Experience with **SISCOMEX/Single Portal** and monitoring export processes. * Advanced Excel skills and familiarity with commercial performance metrics (pipeline, conversion rate, average deal size, product mix). * Knowledge of **ISO 9001/13485** and experience working with procedures/documentation. * Intermediate English and/or Spanish. * Experience with CRM systems (e.g., RD Station, HubSpot, Pipedrive) and sales funnels.