Description
Job Summary:
Professional responsible for in-person and telephone customer service, schedule organization, visitor management, and administrative support to sales and marketing teams.
Key Highlights:
1. Friendly and professional customer and visitor service
2. Support to sales and marketing teams
3. Organization and planning of administrative activities
Description:
Experience in in-person and telephone customer service;
Skill in schedule organization, visitor management, and administrative support;
Proficiency in spreadsheets and reporting;
Experience in recording and tracking test drives;
Customer service via WhatsApp, email, and other digital channels;
Support to sales and marketing teams;
Experience in customer registration.
* Greet and assist customers and visitors, ensuring friendly and professional reception.
* Answer telephone calls, provide information, and route contacts as needed.
* Manage the flow of people and service requests in the showroom, ensuring smooth operations.
* Manage and schedule test drives.
* Assist in preparing reports and recording information related to marketing activities.
* Organize information, maintain updated records, and plan daily activities to ensure efficiency in service delivery and administrative routine.
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