Description
Job Summary:
We are seeking a BPO Supervisor with experience in team leadership, data analysis, project management, and process implementation.
Key Highlights:
1. Experience in supervising BPO/call center teams
2. Proficiency in data analysis and performance metrics
3. Certifications in project management or quality
**BPO SUPERVISOR POSITION \| EASY GROUP**
**Location:** Campinas/SP
**Employment Type:** PJ (Individual Entrepreneur) or Cooperative
**Project Duration:** Indefinite
️ **Requirements**
Prior experience supervising teams in BPO or call center environments;
Proficiency in data analysis and performance metrics;
Excellent communication and leadership skills;
Familiarity with management tools;
Certifications in project management or quality;
Experience in change management and process implementation;
Completed undergraduate degree (e.g., Business Administration, Human Resource Management, or related fields).
Minimum Education Level: Bachelor's Degree