Quality Analyst

Description

**Please include your salary expectation in the description or resume!** **Job Description:** * Develop, review, and update procedures, work instructions, and quality standards, ensuring compliance with internal and regulatory requirements. * Identify, record, and track nonconformities, proposing and monitoring corrective, preventive, and improvement actions. * Apply quality tools (5 Whys, Ishikawa Diagram, PDCA, 5W2H, among others) to analyze problems, failures, and opportunities for optimization. * Monitor and analyze quality performance indicators (rejection rate, rework, returns, customer satisfaction), ensuring data-driven decision making. * Support the execution of internal and external audits, including customer and certification audits (ISO, among others). * Collaborate with departments such as Production, Maintenance, PCP, and Logistics to promote standardization, control, and continuous process improvement. * Issue technical reports, inspection reports, and quality certificates, as required. * Conduct operational training on quality and good manufacturing practices, reinforcing an organizational culture focused on excellence. * Handle customer complaints, coordinating with Customer Service (SAC) and proposing effective solutions. * Support continuous improvement initiatives, contributing to increased efficiency, cost reduction, and enhanced customer satisfaction. **Requirements:** * Technical or undergraduate degree (in progress) in Quality, Chemistry, Production Engineering, or related fields **Working Hours:** * Monday to Thursday: 7:30 AM to 5:30 PM; Friday: until 4:30 PM\. Compensation: starting from R$2\.700,00 per month Benefits: * Medical assistance * Food basket * Partner agreements and commercial discounts * Profit-sharing program Work Location: On-site