Restaurant Receptionist (Hostess)

Description

Job Summary: Opportunity for a Hostess responsible for customer service, restaurant customer flow management, reservation management, and table arrangement. Key Highlights: 1. Customer service for internal and external customers and reservation handling 2. Customer flow management in restaurants and reservation management 3. Maintenance of organization and sanitation of utensils Royal Palm Plaza Resort has an open opportunity to hire a **Hostess**; see the details below: **What are the responsibilities?** * Providing service to internal and external customers, handling reservations, and offering necessary guidance; * Managing customer flow in restaurants by analyzing reservations and events, defining specific areas jointly with the maître/headwaiter, controlling waiting lines, and allocating customers to minimize wait times; * Identifying and arranging tables, preparing and printing menus, signage, and other food and beverage materials; * Reservation management, promotion and organization of campaigns for special dates; * Counting served customers (guests, walk-ins, corporate clients, employees) for reporting to the supervisor; * Maintaining organization, sanitation, and polishing of utensils and related materials. **What do we expect?** * Completed high school education; * Intermediate proficiency in Microsoft Office Suite and Canva; * Experience in customer service. **What do we offer?** * PPR – Profit Sharing Program (semiannual); * Health and dental insurance (UNIMED – Campinas and UNIODONTO); * TotalPass; * Life insurance; * Childcare allowance (R$300.00 for mothers with children aged 5 to 11 months); * Meal allowance (R$250.00); * On-site meals; * Study partnerships – undergraduate, postgraduate, and language courses; * Uniform + laundry service; * Transportation allowance; * Night shuttle service; * Free parking; * Pharmacy benefits; * Partnership with the Hotels Union. **Working hours:** 3:00 PM to 11:20 PM, Monday through Saturday. ***Location: Campinas – SP.*** Employment type: Permanent CLT contract Compensation: Starting from R$2.195,80 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Free parking * Profit sharing * Life insurance * Meal allowance * Transportation allowance Workplace: On-site