Job Summary: We are seeking a professional to ensure product excellence and process effectiveness, managing the Quality Management System and promoting continuous improvement. Key Highlights: 1. Focus on product excellence and process effectiveness 2. Quality Management System management and continuous improvement 3. A straightforward, proactive, and pet-passionate team Petz Group embraces diversity as a core principle. Therefore, differences are essential for building a creative, innovative, and straightforward ecosystem. Not by chance, we are Brazil's largest pet ecosystem — diverse people and companies working together for animal welfare. If you identify with this vision and wish to build your story alongside a straightforward, proactive, results-oriented, and above all, pet-passionate team, apply now. Here, we want you to be yourself so that, together, we can be Petz. We are looking for a professional to: **Responsibilities and Duties** * Ensure organizational product excellence and process effectiveness through Quality Management System oversight, identification, analysis, and resolution of nonconformities, and promotion of continuous improvement — aiming for customer satisfaction, regulatory compliance, and waste reduction; * Evaluate new suppliers against quality criteria for qualification, verifying compliance with established requirements. Propose improvement or corrective actions in cases of partial compliance. Conduct periodic re-evaluations of already-qualified suppliers; * Issue Nonconformities (NCs) to material suppliers in cases of quality deviations, controlling implementation of necessary Corrective Actions (CAs); * Request technical visits from suppliers to resolve issues and improve processes. Monitor such visits and produce reports and action plans; * Develop Raw Material Technical Specifications aligned with product and process specifications, establishing reference standards; * Inspect incoming critical raw materials (non-woven fabric, polyethylene film, cellulose, and packaging), ensuring compliance with technical specifications and issuing nonconformities in case of deviations; **Requirements and Qualifications** * Bachelor’s degree completed in Quality Management, Engineering, Administration, or related fields; * Availability to work 100% onsite in Monte Mor/SP; * Experience in supplier management; * Experience with integrated functional Quality Management Systems. **Additional Information** * GNDI health plan with copayment; * Bradesco dental plan; * Breakfast and meals provided onsite; * Pharmacy benefit — Vidalink; * Petz discount club; * Discounts via the Petz app; * Factory product purchase discounts; * Christmas bonus; * Life insurance (extended to spouse and children); * R$ 400.00 meal card; * Birthday day off; * PETernity Leave; * Tenure recognition (per policy); * Wellhub; * Totalpass; * Profit-sharing program (PLR) per policy; * Shuttle service in Monte Mor; * Onsite parking; **Petz’s purpose** is to create value and deliver the best possible experience in the relationship between pets and their guardians. To achieve this, our **vision is to be globally recognized, by 2025, as the best pet-sector ecosystem.** With an omnichannel strategy integrating not only physical and digital channels but also product and service segments, **we are a comprehensive solutions platform for pets.** Our proposition is to offer customers a differentiated shopping and service experience in our physical stores, plus speed and convenience across our digital channels. **Yes, we aim to be present in every moment of our customers’, guardians’, and pets’ lives.** We also operate Brazil’s largest **network of pet grooming centers**, and under the **Seres** brand, the country’s most extensive network of veterinary centers; additionally, through Brazil’s largest dog and cat adoption program, **Adote Petz**, we foster the emotional bond between guardians and their new best friends. And we haven’t even mentioned **Petz-branded products**, already exceeding 300 items available across all our stores and **market leaders in all 25 product categories offered**. With annual revenue growth exceeding 40%, this reflects our strength, innovation, and commitment to delivering high-quality products to our customers. Gradually, this ecosystem continues expanding and strengthening with the arrival of major pet-sector brands joining the Petz Group, including: **Zee.Dog, Cansei de Ser Gato, Cão Cidadão, and Petix.** Cool, right? Our omnichannel strategy has brought us this far, making us **market leaders** and a company that **doubles in size every two years**. Yet we remain relentless, knowing much remains to be done. To that end, we are investing further in strengthening our ecosystem of services and products, and hiring talent even better than ourselves — to keep reaching greater heights and achieving outstanding results. And you — do you want to join this team of **people passionate about pets?** Work in a **straightforward and welcoming environment**, where we respect one another? Where your efforts are recognized and results rewarded? And, above all, where we **delight our customers and take genuine pleasure in serving?** If you answered “yes” to all these questions, then **join the \#EcossistemaPetz \#SomosPetz.**
João Silva
Indeed · HR
João Silva
Indeed · HR
