IT Support

Description

Summary: This role supports local and remote offices, managing endpoint devices, server rooms, automation, procurement, A/V, telecom, applications, capacity planning, helpdesk, training, and cybersecurity. Highlights: 1. Grow With Us – Tailored development plans and internal training 2. Team Spirit That’s Real – Collaborative culture 3. Long-Term Career Opportunities in a truly international environment **Company Description** We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service\-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350\+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. **We love to promote from within** \- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs \- they're chances to grow, do what you love and build a career with us! **Job Description** The position is based at Campinas' main office, supporting the office locally and the other locations remotelyy. Main Activities: * Endpoint Devices Support * Server room maintenance and administration (including backups) * Automation \& Innovation (including PowerShell) * Procurement, Asset Management, and Inventory * Audio/visual equipment maintenance and troubleshooting * Telecom administration and maintenance * Administration of Expeditors Proprietary Applications * Administration of 3rd Party Systems * Capacity utilization and planning * Helpdesk administration * Training * Disaster recovery \& high availability * Cybersecurity **Qualifications** **A Successful Applicant Will Exhibit:** * Effective written and verbal communication skills in English * Time management and task prioritization (including project work) * Collaborative mindset * Knowledge of latest technologies and industry trends * Commitment to company policies and controls * Customer service skills * 24\-hour availability for after\-hour incidents \& implementations * A sense of urgency * Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas. **Desired Technical Experience:** * Windows PC troubleshooting, maintenance, and deployment * Printers/copiers * Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration * Windows Server Administration (including AD and Group policies) * Linux Server Administration (fundamentals) * Virtualization * Remote administration * Mobile devices (iOS/Android) * Cybersecurity **Additional Information** **Education and Experience:** * Bachelor’s Degree is mandatory * IT Certifications considered a plus: CompTIA A\+, Cisco, Microsoft, VMware, Linux * Preferred IT helpdesk background * Fluent English Speaking is mandatory **What We Offer** * **Attractive Salary \& Compensation Package** – We offer a competitive base salary to ensure your contributions are recognized and rewarded. * **Be a Stakeholder** – Take part in our success through **employee stock plan.** * **Grow With Us** – Tailored **development plans**, internal training, and access to **LinkedIn Learning.** * **Regular Feedback \& Coaching** – We invest in your growth through meaningful conversations and support. * **Team Spirit That’s Real** – A collaborative culture where respect and support are part of everyday life. * **Modern Workspaces** – Bright, **air\-conditioned offices** with an open\-door mindset that encourages communication. * **Fun \& Recognition** – From **holiday parties** to **team outings** and **employee awards**, we love to celebrate success. * **Long\-Term Career Opportunities** – We’re growing fast and want you to grow with us in a truly international environment.