Description
Job Summary:
We are seeking a Mobile Phone Technician with experience in repair and maintenance, specializing in Samsung devices, to diagnose and resolve technical issues.
Key Highlights:
1. Proven experience in Samsung mobile phone repair and maintenance
2. Diagnosis and repair of screen, battery, software, and hardware issues
3. Professional and courteous customer service and support
We are looking for a Mobile Phone Technician to join our team at our Bauru unit.
**Requirements and Desired Profile**
* Proven experience in **mobile phone technical assistance and maintenance**, with focus on **Samsung devices**
* Solid technical knowledge and understanding of **common mobile device issues**
* **Methodical** approach to problem solving
* Passion for technology and the technical assistance field
* Ability to **quickly learn** new technologies and market trends
**Main Responsibilities**
* Diagnosis and repair of mobile phones, including:
* **Screen** issues
* **Battery** issues
* **Software** issues
* **Hardware** issues
* Careful and precise disassembly and reassembly of devices to prevent additional damage
* Efficient, courteous, and professional **customer service and support**
* Acting as the **primary contact point** for resolving Samsung-specific issues
**Preferred Qualifications**
* Experience working in **shopping malls or similar environments**
* Ability to thrive in **dynamic** environments with high customer traffic
* Familiarity with **Samsung product lines**
Compensation: R$ 2\.000,00 \+ Transportation Allowance (VT) or Fuel Voucher \+ Meal Allowance (VA) of R$ 400,00
Work Schedule: Monday to Saturday, 1:00 PM to 9:00 PM, with a 1-hour lunch break
Minimum Education: Technical Vocational Course