Description
**Job Description:**
* Analyze invoices to verify warranty validity.
* Create service orders for product repair or replacement.
* Send parts to the factory or distribution center for repair or replacement.
* Provide customers with information regarding warranty status, delivery timelines, and return procedures.
* Prepare reports on warranty request volume, defect types, and repair costs.
* Assist in the audit process for products and services.
* Inspect the quality of received materials.
* Monitor production process stages.
* Prepare analysis reports for non-conforming products.
* Knowledge of the NBS System
Business hours: Monday to Friday, from 08:00 to 18:00
Compensation: R$2\.278,92 per month
Benefits:
* Transportation allowance
Work location: On-site