Dispatcher

Description

Job Summary: We are seeking a detail-oriented Dispatcher to manage administrative, tax, and legal processes, organizing documentation and tracking process progress. Key Highlights: 1. Documentation management and monitoring of administrative and legal processes. 2. Client advisory and support in resolving pending matters and answering questions. 3. Experience in administrative processes and/or dispatch services. We are looking for a qualified and detail-oriented professional to join our team as a Dispatcher, with a focus on managing administrative, tax, and legal processes. **Responsibilities:** * Documentation management: Organize, analyze, and prepare documents required for registrations, licenses, transfers, and other legal formalities. * Process monitoring: Track and ensure progress of administrative and legal processes, guaranteeing compliance with all deadlines. * Document issuance: Request and deliver official documents such as CRLV (Vehicle Registration and Licensing Certificate), IPVA, certificates, permits, and other official documents. * Client advisory: Provide guidance and support to clients regarding bureaucratic procedures, assisting in resolving pending matters and clarifying questions. * Pending matters management: Handle resolution of traffic fines, administrative appeals, and other issues related to the services provided. **Requirements:** * Prior experience in administrative processes and/or dispatch services (traffic, real estate, customs, or related fields). * Knowledge of applicable legislation in the relevant field. * Document organization and management skills. * Strong communication and negotiation skills with clients and public agencies. * Proactivity and attention to detail. * Ability to meet deadlines and manage multiple processes simultaneously. * Technical or higher education in related fields (e.g., administration, law) is desirable. **Benefits and Salary:** 2280.00 (Average commission of BRL 1000.) **Minimum Education Level:** High School (Secondary Education)