IT Coordinator

Description

Job Summary: We are seeking an IT Coordinator to strategically manage infrastructure, corporate systems, and automation initiatives, ensuring technological stability, efficiency, and innovation. Key Highlights: 1. Strategic and operational involvement in infrastructure and systems management 2. End-to-end responsibility for information systems and security 3. Identify opportunities for automation and standardization GLOVIS BRAZIL LOGISTICS | Piracicaba - SP | On-site Job Description **We are seeking an IT Coordinator** to operate strategically and operationally in managing infrastructure, corporate systems, and the company’s automation initiatives. This position carries end-to-end responsibility for information systems, service continuity, information security, and vendor coordination, ensuring technological stability, efficiency, and innovation. The role is **100% on-site in Piracicaba/SP**, with constant interaction across various business areas. Responsibilities and Duties * Lead and coordinate support for corporate systems (ERP, TMS, WMS, tracking systems), ensuring stability and continuous improvement. * Manage incidents, problems, and changes according to ITIL practices, ensuring documentation and traceability. * Coordinate system updates, integrations, testing, and enhancements, including ERP Totvs Protheus. * Monitor IT infrastructure availability, performance, and continuity. * Manage backup routines, patching, and hardware and software updates. * Implement and monitor information security, identity, and access controls. * Identify, report, and mitigate operational, technical, and security risks. * Manage vendors and service providers, monitoring SLAs and ensuring deliveries meet contractual standards. * Analyze root causes of recurring incidents and propose preventive and sustainable solutions. * Document current processes (AS IS) and support the design of future processes (TO BE). * Identify opportunities for automation and standardization, contributing to efficiency and error reduction. * Evaluate and implement new technologies aligned with business needs. Requirements and Qualifications **Education:** * Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or related fields. **Languages:** * Advanced English (spoken and written). **Technical Knowledge:** * Familiarity with corporate systems (ERP, logistics systems, business applications). * Experience with IT infrastructure: servers, networks, cloud environments, and backup solutions. * Fundamentals and practices of information security. * Knowledge of automation solutions such as RPA. **Experience:** * Solid experience in IT operations, system support, infrastructure, or related areas. * Experience coordinating vendors or cross-functional IT initiatives. Desired Qualifications * Experience administering or supporting **ERP Totvs Protheus**. * Certifications or practical experience in ITIL. * Experience in the logistics sector or in companies highly dependent on operational systems. * Prior involvement in automation processes, integrations, or implementation of new technologies. * Knowledge of technological risk management and service continuity. Salary Range To be determined Employment Type CLT About the Company * GLOVIS WORLDWIDE GLOVIS was founded within the Hyundai Group, focusing on in-house logistics services, becoming an expert in this field. With growth driven by market needs, GLOVIS expanded beyond the Hyundai Group and became a leader in its segment. Originally a leader in automotive distribution, GLOVIS is now a globally integrated logistics operator offering distribution and logistics services across multiple industries, wholesale, and retail sectors. GLOVIS pursues sustainable growth while maximizing efficiency across customers’ value chains. * GLOVIS IN BRAZIL GLOVIS has been operating in Brazil since 2011, establishing facilities in São Paulo and Piracicaba. Since then, we have built a successful trajectory in the country, providing national and international logistics solutions. In recognition of our work, Glovis Brasil received the Viracopos Logistics Excellence Award in 2018. In our operations in Brazil, we also implemented the One-Stop Logistics approach, characteristic of our global operations: a broad and convenient service offering covering all industrial sectors, including product logistics, container handling, parts, steel, and specialized and general transportation—both domestically and locally, as well as import and export operations across all related aspects. In the automotive sector, this includes management of transportation and storage of new and used vehicles. GLOVIS holds Authorized Economic Operator (AEO) certification, is qualified to issue DTA (Customs Transit Declaration), licensed by IBAMA and the Brazilian Army for handling special cargo, and possesses a DUNS Number. Join Glovis! ✈ Thank you