Description
Job Summary:
Coordinate and execute maritime importation activities, ensuring compliance with deadlines and procedures, while providing customer service.
Key Highlights:
1. Customer service for maritime importation (FCL and LCL)
2. Coordination with shipping lines and overseas agents
3. Analysis and monitoring of maritime importation processes
Position: Maritime Import Analyst (Campinas)
**Job Description:**
We are seeking a Maritime Import Analyst to join our team. The professional will be responsible for coordinating and executing activities related to maritime importation, ensuring adherence to established deadlines and procedures.
**Responsibilities:**
* Provide customer service during the maritime importation process (FCL and LCL);
* Update customers on cargo status, deadlines, and potential issues;
* Verify and analyze documentation;
* Coordinate with shipping lines and overseas agents;
* Register processes in the internal system and maintain updated records;
* Resolve operational issues;
* Ensure compliance with agreed deadlines and service levels;
* Analyze and monitor maritime importation processes;
* Interact with suppliers, customs brokers, and freight carriers to ensure operational efficiency;
* Ensure compliance with applicable deadlines, legislation, and regulations governing maritime importation;
* Prepare performance reports and indicators for the department;
* Participate in meetings and training sessions related to maritime importation.
**Requirements:**
* Academic qualification: Bachelor's degree completed or in progress in International Trade, Logistics, or related fields;
* Intermediate/advanced English (reading and writing);
* Prior experience in maritime importation within a freight forwarder;
* Experience serving key accounts;
* Proficiency in Microsoft Office.
**Technical Requirements:**
* Knowledge of maritime importation workflows;
* Familiarity with customs legislation and importation procedures;
* Experience serving key accounts;
* Organizational skills and analytical mindset;
**Behavioral Requirements:**
* Ability to work collaboratively and under pressure;
* Problem-solving ability;
* Proactivity and sense of urgency;
* Strong communication, interpersonal, and negotiation skills;
* Organizational skills and attention to detail;