Telemarketing

The benefits featured in the company's recent job postings include: * Transportation allowance * Meal voucher and food allowance * Medical insurance
- Health insurance
- Dental insurance
- Commuter assistance

We are seeking an SDR Coordinator with extensive experience in outbound prospecting operations and a data-, process-, and performance-oriented mindset. This person will be responsible for structuring, scaling, and optimizing the company’s opportunity-generation engine, serving as a key driver of revenue predictability. The role extends beyond team management: it involves designing and evolving the prospecting strategy, defining segmentation and Ideal Customer Profile (ICP), testing and optimizing channels, cadences, and messaging, as well as implementing routines and metrics that ensure efficiency and scalability. This position will work directly with the Head of Marketing to align demand generation strategy, pipeline quality, and funnel-stage conversion. We seek someone with strong analytical vision and the ability to translate data into strategic decisions—someone who can balance planning, execution, and continuous operational improvement for the SDR function, elevating the team’s maturity level and its direct impact on business outcomes. **Responsibilities** * Lead, develop, and scale the SDR team, ensuring high performance, consistent results, and achievement (or overachievement) of targets. * Structure, optimize, and evolve the outbound operation—including segmentation strategy, mailing list management, multichannel cadences (calls \+ email \+ social), and event activation. * Enhance sales engine intelligence by identifying gaps and implementing improvements to increase conversion rates. * Manage team ramp-up and monitor individual ramp-up progress, setting clear goals and stage-specific development plans. * Ensure excellence in execution through monitoring of calls, cadences, and outreach approaches—guaranteeing quality and adherence to best practices. * Apply and reinforce sales methodologies (e.g., SPIN Selling) across the team’s daily activities. * Deliver ongoing, structured feedback to foster both individual and collective development. * Directly contribute to generating qualified opportunities for the sales team—supporting account opening and advancing negotiations. * Maintain operational discipline and consistency across commercial processes. * Conduct regular cycles of feedback and coaching to promote individual development, high performance, and a culture of continuous improvement. * Take a hands\-on approach to building a qualified pipeline—supporting the team in opening strategic accounts and advancing critical opportunities. * Ensure operational discipline and data-driven management through rigorous tracking of KPIs and performance metrics. * Work under clear, challenging goals—with a constant focus on exceeding results. **Requirements** * Completed undergraduate degree * Proven experience managing SDR or pre\-sales teams * Practical experience in outbound prospecting (calls, email, events, and list building) * Proficiency in sales methodologies (SPIN Selling and others) * Experience monitoring performance and metrics (conversion, productivity, pipeline) * Analytical, strategic profile with strong execution capability * High resilience and ability to perform under target-driven pressure * Excellent communication skills and ability to develop people **Behavioral Profile** * Strong results orientation and energy to consistently hit targets * Firm leadership stance, with ability to hold teams accountable and manage performance * Commercial acumen and positive assertiveness in opportunity generation * Ability to open doors and build relevant connections for the sales team * Owner mentality, with sense of urgency and focus on growth * Balance between accountability and development—knowing how to bring out the best in each team member **Differentiators** * Experience building or restructuring SDR operations * Hands-on experience with multichannel prospecting strategies * Demonstrated track record of improving conversion rates and pipeline generation ### **Additional Information** Work Model: On-site at Jaraguá neighborhood, Uberlândia/MG Employment Type: PJ

João Silva
Indeed · HR