Description
Job Summary:
Responsible for receiving and serving customers to triage mechanical maintenance requests and coordinate with insurance companies.
Key Highlights:
1. Customer service and triage of mechanical maintenance requests.
2. Coordination with insurance companies in case of claims.
3. A company with over 100 years of history and solid values.
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Have you ever considered joining a company with over 100 years of history? Join this legacy!
The world changes; Zema acts! Guided by our core values—hard work, transparency, simplicity, ethics, developing people, and courageous energy—we seek professionals eager to join one of the best companies to work for!
**Learn more about our history:** https://portal.zema.com/nossa\-historia/
**Job Responsibilities:**
Responsible for receiving and serving customers to triage mechanical maintenance requests. Coordinate with insurance companies regarding service delivery in claim-related cases.
**Requirements/Skills that increase your chances for this role:**
Completed high school;
Proficiency in Microsoft Office;
Dynamism and proactivity;
Ability to work collaboratively and follow established procedures;
Strong verbal and written communication skills;
**Our Benefits:**
Health Insurance;
Dental Insurance;
Development initiatives and platforms;
Wellhub (comprehensive health platform);
Birthday Leave;
Exclusive partnership discounts on various services and products.
Diversity \& Inclusion
We are committed to seriously promoting and building Diversity \& Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening Zema’s brand in society.
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