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Job Summary: Responsible for organizing, operating, and managing processes within the reports department, ensuring agility and effectiveness in delivering results and serving customers. Key Highlights: 1. Organization and process management in the reports department 2. In-person and telephone customer service 3. Monitoring deadlines and resolving requests **Description and Responsibilities:** **Working Hours:** 08:00 TO 18:00, MONDAY TO FRIDAY **Level:** Not Specified **Employment Type:** Permanent – CLT Responsible for organizing, operating, and managing processes within the reports department. **Requirements:*** **Education: Completed High School** * Maintain an organized reports department and ensure agile, effective, and accurate departmental operations; * Act proactively and resolve issues within the department; * Monitor report delivery deadlines and flag pending items to responsible parties; * Type, register, verify, and deliver results to patients; * Verify patient names before placing them in envelopes; * Perform mailbag closing (exams from other units); * Check whether prior exams are included; * Register all exams before forwarding them to respective units; * Perform other tasks related to the role, as directed by the immediate supervisor; * Attend company meetings, trainings, and refresher courses; * Provide in-person and telephone customer service, assisting in resolving customer requests. * Technical knowledge and capability. * Office tools: PowerPoint, Excel, Word, and Outlook – basic level **Desirable Skills:** • Typing **Benefits:** Medical assistance, Dental assistance, Day Off, Meal allowance, Transportation allowance
