IT INTERNSHIP - Technical Support

Description

Job Summary: An IT intern to provide technical support for technological routines at school units and the Education System, assisting in the maintenance, organization, and operation of IT resources. Key Highlights: 1. Support the maintenance and organization of computer equipment 2. Provide basic support to internal users 3. Assist in the installation and updating of software and systems The **Kelvin Educação Group** comprises the **Education System and schools offering Elementary Education, High School, and Pre\-University Entrance Exam Preparation.** Our simple yet solid purpose is to deliver **EXCELLENCE** in education—aligned with present-day demands and future achievements. We are expanding and seeking professionals who share this vision—committed to results, learning, and the tangible impact of education. **The IT intern** will support technological routines at school units and the Education System, assisting in the maintenance, organization, and operation of information technology resources. This role plays a fundamental part in supporting the IT team to ensure service continuity, provide support to internal users, and monitor infrastructure-related requests. **Responsibilities:** * Support the maintenance and organization of computer equipment (computers, printers, projectors, and network) * Provide basic support to internal users * Assist in the installation, configuration, and updating of corporate software and systems * Support monitoring of network and connectivity across school units * Handle and log technical support tickets in a help desk system * Assist in preventive maintenance of IT infrastructure * Accompany technical visits and technology vendors when necessary * Support the organization of IT assets (equipment inventory) * Travel between school units for on-site support **Requirements:** * Currently enrolled in an undergraduate program in: Computer Science, Information Systems, Systems Analysis and Development, Computer Networks, Business Informatics, or related fields. * No prior formal experience required * Familiarity with Microsoft Office suite * Strong communication skills and interest in user support * Preferred: Basic knowledge of technical support, networking, or computer maintenance **Internship Stipend:** R$ 1\.000,00 per month **Benefits:** * Meal Allowance (VA): R$ 205.00 * Life insurance * Dental plan * Transportation allowance * Breakfast * Wellhub **INTERNSHIP SCHEDULE:** Monday to Friday, from 9:00 AM to 4:00 PM (with a 1-hour lunch break)