TRACKING SUPPORT TECHNICIAN

Description

Job Summary: Professional responsible for overseeing tracker installations and maintenance, providing customer service, and validating service quality. Key Highlights: 1. Tracking device monitoring and maintenance 2. Customer service and technical support 3. Quality validation and process auditing **Responsibilities** · Oversee tracker installations and maintenance. · Provide customer support regarding tracking and platform usage. · Schedule and approve electrician technicians. · Guide customers on installation/maintenance procedures. · Request equipment pickup and reverse logistics for devices sent to customers. · Validate installation quality by auditing processes and procedures. **Requirements** · **Education:** Bachelor's degree in Engineering or related fields. · **Basic electrical knowledge.** · **Computer skills:** Excel and Google Sheets (intermediate level). · **Languages:** Spanish and/or English (preferred). Employment type: Full-time CLT Salary: R$3\.200,00 \- R$3\.500,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance Work location: On-site