**Working Hours** * **Monday to Friday:** from **8:00 AM to 6:00 PM** * **Saturday:** from **8:00 AM to 12:00 PM** **Benefits:** Meal voucher: R$24.00 per day Transportation voucher with 6% salary deduction Health insurance plan with co-payment after probation period Life insurance. **Main Responsibilities** * Greet and guide patients and their companions, ensuring a **welcoming and organized experience**; * Monitor patient flow, assisting in directing them to exams, consultations, and departments; * Act as the liaison between patients and internal staff, resolving questions and needs during their stay at the clinic; * Support the reception team with administrative tasks when required; * Uphold the clinic’s service standards, professional conduct, and institutional image; * Identify opportunities to improve the patient experience and report them to management; * Assist during peak hours to ensure prompt and courteous service. Completed high school education; pursuing studies in a related field is a plus; experience with systems and spreadsheets. **Skills** Strong communication skills, Empathy, Interpersonal skills, Patience, Proactivity, Job type: Full-time, Permanent CLT contract Salary: R$2.390,00 – R$2.400,00 per month Benefits: * Medical assistance * Life insurance * Meal voucher * Transportation voucher Selection question(s): * Have you previously worked in clinics or hospitals in this role?