CRM Assistant

Description

Job Summary: We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, service follow-up, and support to the commercial team. Key Highlights: 1. Customer relationship management and commercial team support. 2. Portfolio management and relationship maintenance. 3. Proactive and results-oriented profile. CRM Assistant – Londrina/PR We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, service follow-up, and support to the commercial team. Londrina/PR R$ 2\.100,00 \+ R$ 500,00 commission after probationary period **Requirements:** Experience in telephone customer service Basic knowledge of Microsoft Office Suite Strong communication skills, organizational ability, and system proficiency Proactive and results-oriented profile **Responsibilities:** Customer and supplier communication via telephone and WhatsApp Prospecting and supporting new customer onboarding Portfolio management and relationship maintenance Lead tracking and control within the CRM system Re-engagement of inactive customers Daily report organization and submission Supporting sales conversion tracking **Benefits:** Meal Allowance Transportation Allowance Total Pass Psychological Support Program Pharmacy Benefit Plan (after probationary period) **Minimum Education:** High School Diploma (Secondary Education)