Job Summary: Provide courteous and empathetic customer service, create and close service orders, conduct product testing, and contact customers for information. Key Highlights: 1. Focus on excellent customer service and empathy with customers 2. Comprehensive responsibilities in service management and customer contact 3. Opportunity for committed and responsible professionals Receptionist \- Cidade Dutra **Responsibilities:** Greet customers with courtesy, respect, and empathy. Create service orders, paying close attention to data entered into the system, including customer information, product details (serial number, model, physical condition), complaints, and any necessary observations. Conduct product testing. Collect payment for services rendered and close service orders. Contact customers to obtain budget approval, provide information, or clarify doubts. **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1-hour and 12-minute lunch break. **To Stand Out:** Proficiency in Microsoft Office. Excellent Portuguese language skills, both spoken and written. We seek a candidate who fully embraces the company’s values, is punctual, responsible, and demonstrates good conduct—treating our customers with courtesy, kindness, and empathy. **Salary:** R$1\.815,00 per month Employment Type: Full-time, Permanent (CLT) Compensation: R$1\.815,00 per month Benefits: * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
